OpenAI publishes no benchmarks, so every number comes from an independent test, a vendor, or OpenAI’s customer stories. They should not be averaged. Across them: click rates of 0.5% to 1%, $3 to $5 a click for consumer offers, consumer sign-ups that convert, B2B tests that did not, and no public conversion data for insurance.
Every ChatGPT ads benchmark you have seen is somebody’s one campaign, somebody’s sales page, or OpenAI’s best customer.
Average them, and you get a number nobody observed. Read them with their labels on, and you can size a test. Here’s every number I could find, and what each one is worth.
How to read this chapter
Three labels. Independent: someone ran a campaign and published the numbers, or an audience-measurement firm published panel data. Vendor: an agency or tool that sells the channel reported its own result. OpenAI: a customer story OpenAI published.
All three can be true. Only the first is checkable, and even that is one account in one month. Use the ranges to size a test, not to forecast.
Click rate
| Figure | Who | Label |
|---|---|---|
| 0.68% overall, top quartile 1%, best brands 1.57% | Similarweb panel data, May 2026 | Independent |
| 0.73% in the US through September 16; 0.60% (New Zealand) to 1.91% (Brazil) by market | Similarweb and Graphite, relayed by Lapis | Independent, second-hand |
| 1.1% overall; 0.9% on the financial-services campaign | Workshop Digital, 69,630 impressions | Independent |
| Under 1.25% median, range 0.35% to 7.9%, 24 campaigns | PPC One compilation | Mixed |
| Google Search 6.64%, Meta 1.71%, for comparison | WordStream cross-industry averages | Independent, other platforms |
Plan on 0.5% to 1%. A click rate above that is a good card, not a good campaign. The quote form decides the campaign.
Cost
| Figure | Who | Label |
|---|---|---|
| CPM about $60 at launch, $25 to $45 nine weeks in | Digiday, buyer interviews, April 2026 | Independent, trade press |
| Cost per click $3.14 (B2B), $3.44 on financial services | Workshop Digital | Independent |
| Cost per click about $9, after a $12 max bid; $3 bid got no impressions | Symphonic Digital, B2B | Independent |
| Median $4.41, range $0.76 to $14.80, 15 campaigns | PPC One compilation | Mixed |
| $3 to $22 across advertisers | Search Engine Journal roundup, September | Independent, editorial |
| Suggested starting bid $3 to $5 | OpenAI | Platform guidance, not a result |
Consumer insurance should price nearer Workshop than Symphonic. The $3.44 on a financial-services campaign is the closest public number to ours.
Conversions
| Figure | Who | Label |
|---|---|---|
| 53 clicks, 1 consultation click, 0 leads on about $500 | Symphonic Digital, B2B | Independent |
| 739 clicks, 0 qualified leads on $2,319; Google Search 2 in the same period | Workshop Digital, B2B | Independent |
| About 40 clicks, 0 conversions on about $200 | adlibrary.com, two-week test | Independent |
| 2.35% conversion rate, $1.72 a click, 1.49x return over 15 days | Opascope, ecommerce, its own tracking | Vendor |
| ChatGPT referrals convert about 1.5x other referral traffic, pilot retailers | Criteo, OpenAI’s measurement partner | Vendor |
| Cost per customer 15.3% below paid search | WeightWatchers via DV Rockerbox | OpenAI story |
| Cost per lead down 34% after conversion bidding; return up 38% quarter on quarter | Angi | OpenAI story |
| 10%+ of clicks signed up; 60% cheaper than social, 30% cheaper than search | Jotform | OpenAI story |
| About 40% started a document, about 8% completed one | LegalNature | OpenAI story |
| 2.3x incremental orders, 67% net new customers | Dose | OpenAI story |
| 93% of visitors new | Portland Leather | OpenAI story |
| About 2x return per $10k test group; 70%+ of clicks became sessions | Stream | OpenAI story |
| 3x return, 7x in a sale | Newegg | OpenAI story |
The pattern holds on every row. Consumer sign-ups and purchases convert. B2B lead generation, so far, has not.
Note the dates too. Conversion bidding arrived in early summer. The zero-lead tests ran before or around it, click-optimised. OpenAI’s own Angi story is the switch from clicks to conversions. A test today should look better than a test in May. Only your own test will tell you how much.
What exists for insurance
No independent conversion number. Here is everything close, and why it falls short.
- An Australian vendor, Somantra, reported ads on 71% of 34,279 insurance queries run on two days in August, on desktop. That is an ad-frequency figure from one market, not a performance figure.
- Lapis lists a finance-and-insurance click rate of 0.5% to 1.1%, second lowest of seven verticals, with no basis shown.
- First Page Sage’s table of conversion rates by industry (commercial insurance 1.9%, financial services 0.2%) is a projection. Several guides quote it as measured. It is not.
- Workshop’s financial-services campaign: 0.9% click rate, $3.44 a click, no leads, B2B.
So the benchmark for insurance is the one you make. Fourteen days, $350, one line, one state. Then you own the only insurance number you can trust.
The numbers to plan a test with
Our ranges, from everything above, for a US consumer line in late 2026. Judgment, not measurement.
| Measure | Plan on | Worry if |
|---|---|---|
| Impressions per $1 | 25 to 40 | Under 15 after day three (bid too low) |
| Click rate | 0.5% to 1% | Under 0.3% after day seven (card or hint mismatch) |
| Cost per click | $3 to $5 | Over $8 (B2B pricing on a consumer line) |
| Clicks that become sessions | 65% to 80% | Under 50% (page speed, bots, blocked crawler) |
| Clicks that start a quote | 2% to 5% | Under 1% after day 14 (page, not ad) |
| Cost per started quote on $350 | Roughly $25 to $90 | A number you cannot compare to your Google cost |
One more line for the budget. If your account shows the spend $500, get $500 offer, a 20-day test costs $500 and the next 20 days are paid for. That doubles what $500 buys you, so check for it before you set the dates.
Land inside those ranges, and you have a channel to grow. Land outside, and you have a $350 answer. That is cheaper than any other way to get one.
FAQs
Why not average the numbers into one benchmark?
Because a Similarweb panel figure, an agency’s $500 test and an OpenAI customer story measure different things on different dates. An average of them is a number nobody observed.
Where does the 0.21% conversion figure come from?
One advertiser, quoted against a 3.71% Google figure, repeated across several guides. Single source, no detail. I left it out of the tables for that reason.
Will you publish your own insurance results?
Only what clients clear. Everything client-specific in our accounts is under agreement, and this guide holds to the public record.
Sources, checked October 26, 2026:
- Search Engine Roundtable, ChatGPT ads click-through rates (Similarweb, May 2026)
- Lapis, ChatGPT ads conversion rate benchmarks (Similarweb and Graphite figures; First Page Sage projections, labeled as such)
- Workshop Digital, first B2B test
- Symphonic Digital, field report
- PPC One, ChatGPT ads results
- Digiday, ChatGPT ads are getting cheaper
- Search Engine Journal, six months into ChatGPT ads
- Opascope, ChatGPT ads benchmarks
- OpenAI customer stories
- OpenAI ads blog (WeightWatchers, Dose, Portland Leather measurement results)