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What to expect: every number, labeled

Alex Moura Co-Founder and CEO of Digital Star Marketing. Runs ChatGPT ads for insurance and software clients, and the HubSpot behind them. Published

OpenAI publishes no benchmarks, so every number comes from an independent test, a vendor, or OpenAI’s customer stories. They should not be averaged. Across them: click rates of 0.5% to 1%, $3 to $5 a click for consumer offers, consumer sign-ups that convert, B2B tests that did not, and no public conversion data for insurance.

Every ChatGPT ads benchmark you have seen is somebody’s one campaign, somebody’s sales page, or OpenAI’s best customer.

Average them, and you get a number nobody observed. Read them with their labels on, and you can size a test. Here’s every number I could find, and what each one is worth.

How to read this chapter

Three labels. Independent: someone ran a campaign and published the numbers, or an audience-measurement firm published panel data. Vendor: an agency or tool that sells the channel reported its own result. OpenAI: a customer story OpenAI published.

All three can be true. Only the first is checkable, and even that is one account in one month. Use the ranges to size a test, not to forecast.

Click rate

FigureWhoLabel
0.68% overall, top quartile 1%, best brands 1.57%Similarweb panel data, May 2026Independent
0.73% in the US through September 16; 0.60% (New Zealand) to 1.91% (Brazil) by marketSimilarweb and Graphite, relayed by LapisIndependent, second-hand
1.1% overall; 0.9% on the financial-services campaignWorkshop Digital, 69,630 impressionsIndependent
Under 1.25% median, range 0.35% to 7.9%, 24 campaignsPPC One compilationMixed
Google Search 6.64%, Meta 1.71%, for comparisonWordStream cross-industry averagesIndependent, other platforms

Plan on 0.5% to 1%. A click rate above that is a good card, not a good campaign. The quote form decides the campaign.

Cost

FigureWhoLabel
CPM about $60 at launch, $25 to $45 nine weeks inDigiday, buyer interviews, April 2026Independent, trade press
Cost per click $3.14 (B2B), $3.44 on financial servicesWorkshop DigitalIndependent
Cost per click about $9, after a $12 max bid; $3 bid got no impressionsSymphonic Digital, B2BIndependent
Median $4.41, range $0.76 to $14.80, 15 campaignsPPC One compilationMixed
$3 to $22 across advertisersSearch Engine Journal roundup, SeptemberIndependent, editorial
Suggested starting bid $3 to $5OpenAIPlatform guidance, not a result

Consumer insurance should price nearer Workshop than Symphonic. The $3.44 on a financial-services campaign is the closest public number to ours.

Conversions

FigureWhoLabel
53 clicks, 1 consultation click, 0 leads on about $500Symphonic Digital, B2BIndependent
739 clicks, 0 qualified leads on $2,319; Google Search 2 in the same periodWorkshop Digital, B2BIndependent
About 40 clicks, 0 conversions on about $200adlibrary.com, two-week testIndependent
2.35% conversion rate, $1.72 a click, 1.49x return over 15 daysOpascope, ecommerce, its own trackingVendor
ChatGPT referrals convert about 1.5x other referral traffic, pilot retailersCriteo, OpenAI’s measurement partnerVendor
Cost per customer 15.3% below paid searchWeightWatchers via DV RockerboxOpenAI story
Cost per lead down 34% after conversion bidding; return up 38% quarter on quarterAngiOpenAI story
10%+ of clicks signed up; 60% cheaper than social, 30% cheaper than searchJotformOpenAI story
About 40% started a document, about 8% completed oneLegalNatureOpenAI story
2.3x incremental orders, 67% net new customersDoseOpenAI story
93% of visitors newPortland LeatherOpenAI story
About 2x return per $10k test group; 70%+ of clicks became sessionsStreamOpenAI story
3x return, 7x in a saleNeweggOpenAI story

The pattern holds on every row. Consumer sign-ups and purchases convert. B2B lead generation, so far, has not.

Note the dates too. Conversion bidding arrived in early summer. The zero-lead tests ran before or around it, click-optimised. OpenAI’s own Angi story is the switch from clicks to conversions. A test today should look better than a test in May. Only your own test will tell you how much.

What exists for insurance

No independent conversion number. Here is everything close, and why it falls short.

  • An Australian vendor, Somantra, reported ads on 71% of 34,279 insurance queries run on two days in August, on desktop. That is an ad-frequency figure from one market, not a performance figure.
  • Lapis lists a finance-and-insurance click rate of 0.5% to 1.1%, second lowest of seven verticals, with no basis shown.
  • First Page Sage’s table of conversion rates by industry (commercial insurance 1.9%, financial services 0.2%) is a projection. Several guides quote it as measured. It is not.
  • Workshop’s financial-services campaign: 0.9% click rate, $3.44 a click, no leads, B2B.

So the benchmark for insurance is the one you make. Fourteen days, $350, one line, one state. Then you own the only insurance number you can trust.

The numbers to plan a test with

Our ranges, from everything above, for a US consumer line in late 2026. Judgment, not measurement.

MeasurePlan onWorry if
Impressions per $125 to 40Under 15 after day three (bid too low)
Click rate0.5% to 1%Under 0.3% after day seven (card or hint mismatch)
Cost per click$3 to $5Over $8 (B2B pricing on a consumer line)
Clicks that become sessions65% to 80%Under 50% (page speed, bots, blocked crawler)
Clicks that start a quote2% to 5%Under 1% after day 14 (page, not ad)
Cost per started quote on $350Roughly $25 to $90A number you cannot compare to your Google cost

One more line for the budget. If your account shows the spend $500, get $500 offer, a 20-day test costs $500 and the next 20 days are paid for. That doubles what $500 buys you, so check for it before you set the dates.

Land inside those ranges, and you have a channel to grow. Land outside, and you have a $350 answer. That is cheaper than any other way to get one.

FAQs

Why not average the numbers into one benchmark?

Because a Similarweb panel figure, an agency’s $500 test and an OpenAI customer story measure different things on different dates. An average of them is a number nobody observed.

Where does the 0.21% conversion figure come from?

One advertiser, quoted against a 3.71% Google figure, repeated across several guides. Single source, no detail. I left it out of the tables for that reason.

Will you publish your own insurance results?

Only what clients clear. Everything client-specific in our accounts is under agreement, and this guide holds to the public record.

Want it run for you? Talk to an insurance marketer who runs ChatGPT ads.

Alex Moura
Written by

Alex Moura

Alex Moura is the CEO and Co-Founder of Digital Star Marketing. With 17 years of experience in SaaS, B2B, and insurtech marketing, he builds full-stack growth systems that connect strategy and execution. He has managed multi-million-dollar ad campaigns, led marketing through multiple acquisitions, and helped startups raise new funding rounds.

As one of the first enterprise-level HubSpot users, Alex brings deep expertise in CRM architecture, automation, and demand generation. He has served as Fractional CMO for Functional Finance and Rainbow, where Digital Star developed and executed complete go-to-market strategies.

His creative and brand work has been featured in Rolling Stone, People, Variety, and Grammy.com. Recognized as a thought leader in performance marketing and growth strategy, Alex focuses on helping founders and CMOs align data, systems, and storytelling to scale faster.

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